Thank you for the reply honestly I install quit a few parts, and I feel something as simple as the wiper arm would be very hard to mess up,. However I cannot deny the possibility, The only thing I can think of is that it was over tightened? But I’m not even sure that is possible with the design and install process. If you agree with that then yes I Would highly appreciate a replacement item, thank you

https://www.auceramic.com/rear-windshield-wiper-arm-blade-fits-2012-2019-dodge-grand-caravan-4-door-3-6l