Contact information
We are happy to assist you with any questions regarding orders, shipping, returns, warranty, or product information.
Contact Information
- Email: info@auceramic.com
- Phone: +86 137 0398 6940
- Address: Room 2513, Tower A, Silicon Valley Plaza, Wenhua Road, Zhengzhou, Henan 450002, China
Business Hours Monday to Friday: 8:30 AM – 6:30 PM (Beijing Time, GMT+8) Saturday & Sunday: Closed
We typically reply to emails and messages within 1-2 business days.
How to Reach Us For fastest response, please send us an email with your order number (if applicable) and detailed inquiry.
You can also reach us by phone during business hours.